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Terms of Service

Last Updated: 11/11/2025

1. About These Terms

These Terms and Conditions ("Terms") govern your engagement with Stauffer Holdings, Inc. for creative, technology, and marketing services. By engaging our services, you agree to these Terms. Specific services will be detailed in individual proposals, Statements of Work, or Service Agreements that reference these Terms.

2. Our Services

2.1 Service Overview

We provide creative, technology, and marketing services including but not limited to:

  • Brand strategy and design
  • Web and mobile development
  • Digital marketing and advertising
  • Content creation and strategy
  • UX/UI design
  • Software development
  • Social media management
  • SEO and analytics

2.2 Service Agreements

Each engagement will specify deliverables, timelines, fees, and project-specific terms in a Statement of Work or Service Agreement.

2.3 No Guarantee of Results

While we strive for excellence, we cannot guarantee specific business outcomes, search rankings, traffic levels, conversion rates, or other performance metrics unless explicitly stated in writing.

3. Client Obligations

When engaging our services, you agree to:

  • Provide accurate and complete information
  • Supply necessary materials, access, and approvals in a timely manner
  • Provide constructive feedback within agreed timeframes
  • Ensure you have rights to all materials you provide to us
  • Pay all fees according to the agreed payment terms
  • Comply with all applicable laws and regulations

4. Communications and SMS Marketing

4.1 SMS and Text Messages

You agree to receive customer care, appointment reminders, and marketing messages from Stauffer Holdings, Inc. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.

You can also email us at [email protected].

4.2 Email Communications

With your consent, we may send you newsletters, updates, and promotional materials. You can opt out at any time using the unsubscribe link in our emails.

4.3 Contact Information Updates

You agree to notify us promptly of any changes to your contact information, including phone number and email address.

5. Intellectual Property

5.1 Project Work

Upon full payment, you will receive ownership or appropriate licenses to final deliverables as specified in your Service Agreement. We retain rights to:

  • Pre-existing tools, templates, code libraries, and methodologies
  • General knowledge and techniques developed during the project
  • The right to showcase work in our portfolio unless confidentiality is agreed

5.2 Third-Party Components

Deliverables may include third-party materials (stock images, fonts, plugins, frameworks) subject to separate licenses. You are responsible for compliance with these licenses.

5.3 Stauffer Holdings, Inc. Intellectual Property

Our trademarks, branding, processes, and proprietary materials remain our exclusive property. You may not use our intellectual property without prior written permission.

6. Fees and Payment

6.1 Pricing

Service fees will be specified in your Service Agreement. All prices are in USD and exclude applicable taxes unless otherwise stated.

6.2 Payment Terms

Standard payment terms include deposits, milestone payments, and final payments as outlined in each Service Agreement. Late payments may incur interest charges at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower, and could result in suspension of services.

6.3 Expenses

Reasonable third-party expenses (stock assets, advertising spend, software licenses, travel, etc.) may be billed separately with appropriate documentation.

7. Confidentiality

Both parties agree to protect confidential information shared during our engagement. This obligation continues for three (3) years after the engagement ends. Confidential information does not include information that is publicly available or independently developed.

8. Portfolio and Marketing Rights

Unless you specifically request otherwise in writing, we reserve the right to:

  • Display completed projects in our portfolio
  • Create case studies describing our work
  • Reference you as a client in our marketing materials
  • Share general project details and outcomes

9. Privacy and Data Protection

We are committed to protecting your privacy. Our collection and use of personal information is governed by our Privacy Policy. We comply with applicable data protection laws including relevant state and federal regulations.

10. Third-Party Services

Our services may involve third-party platforms (hosting providers, analytics tools, marketing platforms, etc.). You may need to agree to separate terms with these providers. We are not responsible for the performance, availability, or terms of third-party services.

11. Warranties and Disclaimers

11.1 Our Commitment

We warrant that services will be performed professionally and in accordance with industry standards.

11.2 Disclaimer

SERVICES ARE PROVIDED "AS IS" TO THE EXTENT PERMITTED BY LAW. WE MAKE NO WARRANTIES REGARDING UNINTERRUPTED OR ERROR-FREE SERVICES.

11.3 Content Accuracy

While we strive for accuracy, we make no guarantees regarding the completeness or timeliness of information or deliverables beyond what is specified in your Service Agreement.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO OUR SERVICES SHALL NOT EXCEED THE FEES PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSIONS OF LIABILITY, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You agree to indemnify and hold Stauffer Holdings, Inc., its officers, employees, and partners harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our services
  • Your breach of these Terms
  • Materials or content you provide to us
  • Your violation of any third-party rights

14. Termination

14.1 Service Termination

Either party may terminate a service engagement as specified in the applicable Service Agreement. Upon termination:

  • You will pay for all services performed through the termination date
  • We will deliver all completed work
  • Each party will return or destroy confidential information

14.2 Termination for Cause

Either party may terminate immediately if the other party materially breaches these Terms and fails to cure within fifteen (15) days of written notice.

15. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, pandemics, wars, strikes, government actions, or utility failures.

16. Dispute Resolution

16.1 Informal Resolution

We encourage you to contact us first at [email protected] to resolve any concerns informally.

16.2 Governing Law

These Terms are governed by the laws of California, without regard to conflict of law principles.

16.3 Jurisdiction

Any legal proceedings shall be brought in the courts of Los Angeles County, California. You consent to the exclusive jurisdiction of these courts.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any Service Agreements, constitute the entire agreement between you and Stauffer Holdings, Inc..

17.2 Modifications

We may update these Terms from time to time. Material changes will be communicated to active clients. Your continued engagement after changes constitutes acceptance.

17.3 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

17.4 No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

17.5 Assignment

You may not assign these Terms without our written consent. We may assign these Terms to any successor or affiliate.

17.6 Independent Contractors

We are independent contractors. Nothing in these Terms creates an employment, partnership, or agency relationship.

17.7 Notices

All notices under these Terms must be in writing and sent to the addresses specified in your Service Agreement or to [email protected].

18. Contact Information

For questions about these Terms and Conditions, please contact us:

Stauffer Holdings, Inc.

These Terms and Conditions are effective as of the date listed above. Please review them periodically for updates.